Syllabus Robert O. Spencer CIS 297 Hybrid 7 wk

COMMUNITY COLLEGE OF PHILADELPHIA

Business and Technology Division

297 Network Technology and Management Capstone

Professor R. Spencer;                                                                    

M.Ed., M.S., MOS, A+, Net+, MCP, MCITP, MCSA, MCSE, CCNA

• Office Hours = By Appointment only (Professor must e-mail confirmation prior to appearing):
  
  • Mondays, Tuesdays and Thursdays = 1pm to 4pm.
• Office Location = C3-1
• Phone Number = 215-751-8249
• E-mail = RSpencer@CCP.Edu

It is very important that you navigate the online course modules in order to complete all of your assignments.  You may start the assignments at any time, but each one has an END DATE after which you will not be able to open the quiz or exam.  Please read the sections below in order to make sure you complete all assignments on time.

Weekly Modules = Each week has reading assignments listed as “Topics”.  Please read the book associated with each week.  The “Topics” sections also lists specific videos and graphics you should view before taking the associated quiz.

Course Description, Goals and Student Outcomes:

Students engage in a group project in which they respond to a Request for Proposal (RFP) engaged by a fictitious company. The RFP will encompass a multifaceted process involving the management of implementation processes required to address the needs of the RFP. The results of the RFP will include including needs analysis, equipment and software identification, budget expenditures, staffing requirements, technical reports, timelines, project assignments within groups and network design schematics and diagrams. At the conclusion of the accumulation of required elements, students will behave as if the fictional company has selected and accepted their proposal response and bid, resulting in the creation of a miniature network infrastructure addressing the needs of the fictitious company. Throughout the project, practical implementation and application of management principles and network technologies required in business and other corporate environments will be evaluated and assessed. Elements of the finished network infrastructure and documentation will include functioning servers of various types (i.e., video, e-mail, web and database servers) combined with wired and wireless Wide Area Network (WAN) technologies. The course is highly advantageous for those who desire gaining employment at the network administrator or mid-management level in a technical department or enterprise. Prerequisite: CIS 253 and CIS 257.

Required Textbooks:

The following textbooks ARE REQUIRED in the completion of projects, assignments, quizzes and examinations.  Many chapters of the books will duplicate information shared in lectures and online videos.  The textbooks also contain graphs, formulas and tables related to achieving international network technology certifications.

• ITIL Foundation All-in-One Exam Guide By Jim Davies
  • ISBN-13: 9780071841603

• Foundations of Windows Cisco Technology by Robert Spencer 2.0.

  • ISBN-10: 1987454987 and ISBN-13: 978-1987454987

• Foundations of Windows Servers 2.0 by Robert Spencer
  
  • ISBN-10: 1987454901 and ISBN-13: 978-1987454901

Not Required but suggested additional texts and tools:

There is software which students may receive during class meetings which are too large to fit on a DVD.  Due to this, it is recommended that a student purchase a mobile storage hardrive or flashdrive which has the storage capacity of no less than 60 Gigabytes.  The following additional textbooks are NOT REQUIREDbut will assist those who desire a greater understanding of concepts necessary in Server, Cisco and Network Operating Center functions.  Textbooks are used as a reference, not a linear source for examinations or projects.

• MCSA Windows Server Complete Study Guide: Exams 70-410, 70-411, 70-412 and 70-417 by William Panek ($50.00-$120.00)
  
  • Publisher: Sybex
  • eText: ISBN-9781118754863
  • Print: ISBN: 9781118544075, 1118544072
    
• Mastering Windows Server 2012 R2 ($21.00-$38.00)
  • Authors: Mark Minasi; Kevin Greene; Christian Booth; Robert Butler
  • ISBN-13:  9781118289426
• 70-410: Installing and Configuring Windows Server 2012 R2, 1st Edition ($19.00-$40.00)
  • Author: Craig Zacker
  • ISBN-13:  9780735684249
• Foundations of Network Technology 2.0 by Robert Spencer
  • ISBN-10: 1720706603 and ISBN-13: 978-1720706601
• Foundations of Windows Computers 2.0 by Robert Spencer
  • ISBN-10: 1720706026 and ISBN-13: 978-1720706021
• Microsoft.com/learning
• Google.com and Yahoo.com

Class Meeting, Grading and Course Outline:

Class Times= As listed on CCP’s “Course Finder” and your “MyCCP”. It is expected that all students download and install the operating system(s) and simulation software used in class. The software will be necessary to complete the “online” portion of this class outside of the classroom which should be a equal to the amount of time used in actual class. Students are expected to practice configuring systems as demonstrated in class and illustrated in the Canvas online videos.

Class Sessions (Will vary based on necessary topics and projects):

·Alternating 45-minutes of lecture and “hands-on” practice with 15-minute breaks.

-Canvas lists modules for all assignments (Upper left side of screen).

-You must "CLICK" on the modules tab for assignments!!!!!

·Times may change due to projects or necessary activities.

Weekly Quizzes:

The graded events in this class will be taken from the three assigned textbooks and in-class projects.  In order to locate the correct information for the Quizzes, STUDENTS ARE EXPECTED TO LOCATE AND REFERENCE THE CORRECT BOOK BASED UPON QUIZ TITLES.  The professor will not give overviews of exams and specific chapters for review. Please note, ALL QUIZZES HAVE DATES THE WORK MUST BE COMPLETED BY.  No late quiz work will be accepted.

Exams:

All exams are CUMULATIVE. Exam #1 will include all quizzes, topics, lectures and projects from the previous weeks.  The final exam may include any and all topics, lectures and quizzes from all previous weeks.

Grading	Date	Points
Quizzes (10+)	Within Each Week.	40%
Exams (2+)	Midpoint and End of Class	20%
Projects (3+)	During Each Week	40%
Please Note: These dates and measures may be changed at the professors’ discretion with only one weeks notice to students.

 

 

Points	Grade Value
90	A
80	B
70	C
60	D
59 or Below	F

 

Course Policies, Expectations and Management:

• Students who believe they may need an accommodation based on the impact of a disability should contact me privately to discuss their accommodation form and specific needs as soon as possible, but preferably within the first week of class.  If you need to request accommodations, but do not have an accommodation form, please contact the Center on Disability, room BG-39, phone number 215-751-8050.

• All exams and projects will be based on class lecture and “hands-on” practice.

• "Lateness" for class may result in "Never Attended" being reported for attendance and being dropped from class.
• Projects may require students to work in groups.  Students who do not work in groups will receive a "0%" for all projects (Highly recommended to drop the class if a student does not want to work in groups).
  
• Professor may reorganized group at any time regardless of student input.
• If professor finds any group members to be uncooperative concerning instructions the students will receive a 0% for the project.
• "Project Videos" may include "More" or Less" of the tasks required for a project.
• Due to the limited number of days available, missed projects or exams cannot be made up.
  
• If late or missing classes, students must substitute the “Student Study Guide” for lecture and practice times.
• Students are graded on applying all concepts and commands. If you only learn “definitions” in this class, you may fail. 
• Cheating on projects or exams will result in a grade of “F” for that particular activity.
• Unprofessional or improper class behavior will result in dismissal from class until after a subsequent follow-up with Department Chairs or University Deans.

Student Learning Outcomes and Methods of Assessment:

To ensure consistency across sections, exams and projects will include common questions that provide direct evidence of student exposure to network technology tasks and opportunities for learning. The following student learning outcomes come directly or indirectly from business management concepts and multiple Microsoft, Cisco and CompTIA examination objectives.  The SLOs embrace many different network technology concepts, processes and skills. The course activities, especially the Group Project, provide opportunities for review, practice and assessment. These planned opportunities position students to attain the student learning outcomes and to progress through technologies and processes in a manner that encourages development of a broad base of network technology expertise.  For a list of key terms, see the “Student Study Guide” in the Appendix, which also includes a separate set of sample exam questions.

 

1.      Describe, compare and contrast multiple certifications for various roles in networking, and describe, compare and contrast various business types.	Assignment where students research and compare various certifications (including A+, Net+, CCENT, CCNA, MTA, MCSE, MCSA) and business types such as “S” corporations, Limited Liability Corporations and Sole propritorships
2.      Identify, describe, compare, select and utilize various network technology infrasturcture support and security methods.	Exam questions where students identify or describe and a group project in which students utililize VLANs, Firewalls, Wireless Access Points and Operating Systems. See group project description and sample exam questions in the Appendix.
3.      Identify, describe and utilize server-related and network system command line tools.	Exam questions where students identify or describe and a group project in which students utililize tools such as Ipconfig, Netsh, Shutdown /r, Ping, Pathping, Tracert, Ipconfig, Nslookup, Arp, Nbtstat, Netstat and Route print. See group project description and sample exam questions in the Appendix.
4.      Identify, describe and configure primary network traffic devices and support functions.	Exam questions where students identify or describe and a group project in which students configure User accounts, Dynamic Host Configuration Protocol, Domain Name System, Domain Controllers, member servers, stand-alone servers and domain clients, routers, and switches. See group project description and sample exam questions in the Appendix.
5.      Identify, describe and configure primary network server and features.	Exam questions where students identify or describe and a group project in which students configure File Share servers, Back-End Database, Print Servers, Web Servers, FTP, Streaming Video Server, Game Servers and Remote access Servers. See group project description and sample exam questions in the Appendix.
6.      Identify, describe, and utilize network management and planning methods.	Exam questions where students identify or describe and a group project in which students manage and plan networks using Logical Topologies, Physical Topologies, IPv4, IPv6, Classfull and Classless IP addressing with Variable Subnet Mask operations. See group project description and sample exam questions in the Appendix.
7.      Identify and describe theories of group dynamics, apply group dynamics principles in group projects, and describe and demonstrate skills specific to working in and leading groups and teams.	Exam questions where students identify or describe and classroom exercises and a group project in which students will explore ways that people think and behave in groups, the ways groups make decisions and major ways of leading effective and efficient groups. The observed and reported interactions of team members as they develop and present their group projects will supply information the instructor will use in assessing SLO #7. As part of its project presentation, each team will have to discuss/report on what group dynamics theories and methods they used to enable their team to work effectively. See group project description and sample exam questions in the Appendix.
8.      Determine the needs for enterprise level networks, including network setup and the costs involved for equipment, staff and construction.	Exam questions where students identify or describe and a group project in which students utililize different methods of Data-gathering, Management functions, Project Design, Management Techniques and Systems Study.