Basic Computer Requirements

Screen Size

Canvas is best viewed at a minimum resolution of 800x600. If you want to view Canvas on a device with a smaller screen, we recommend using the Canvas mobile app.

Operating Systems

Windows 7 and newer
Mac OSX 10.6 and newer
Linux - chromeOS

Mobile Operating System Native App Support

iOS 7 and newer (versions vary by device)
Android 4.2 and newer

Computer Speed and Processor

Use a computer 5 years old or newer when possible
1GB of RAM
2GHz processor

Internet Speed

Along with compatibility and web standards, Canvas has been carefully crafted to accommodate low bandwidth environments.
Minimum of 512kbps

Supported Browsers

Canvas supports the current and first previous major releases of the following browsers:

Chrome 67 and 68
Firefox 60 and 61 (Extended Releases (Links to an external site.) are not supported)
Flash 29 and 30 (used for recording or viewing audio/video and uploading files)
Internet Explorer 11 (Windows only—functionally supported; may exhibit slight visual differences from other browsers, but these differences do not restrict product functionality or accessibility)
Edge 41 and 42 (Windows only)
Safari 10 and 11 (Macintosh only)

You should always use the most current version of your preferred browser. Your browser will notify you if there is a new version available.

Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies.

Known Browser Behaviors

Like all Canvas features, contrary behaviors relating to browsers are prioritized by our product teams, and some behaviors in the previous version may not be resolved. If a behavior exists in the previous version of the browser that does not exist in the current version, the best solution is to update to the newest browser version.

Required Components

Flash (Links to an external site.) is required for recording audio and video in the Canvas Rich Content Editor. Other than these features, Flash is not required to use most areas of Canvas. Please note that some browsers may no longer support Flash.

The Java plug-in (Links to an external site.) is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by Canvas.

JavaScript must be enabled to run Canvas.